Delivery Info

Boxes ready for despatch

 

Our aim is to offer you a delivery service which is transparent and delivers your order as quickly and hassle free as possible to its destination.  We take extra care when packing our items, as many of our products contain fragile materials such as glass and liquids. For this reason, we use high quality packaging materials.

Our carriers:  Due to the fragile nature and weight of the goods that we send, we select our carriers very carefully.  Our current delivery partners are Royal Mail and ParcelForce and your order will be shipped with one of these carriers.  We aim to keep our delivery costs as competitive as possible. We retain the right to use other courier services if more appropriate for your order at that time.

Delivery Service: Our standard delivery is 3-5 working days from receipt of order.  We can also offer a faster 1-2 working days delivery service to mainland UK addresses only.

All orders are sent using a tracked delivery service that is fully interactive to enable you to change your delivery options if necessary. If your order contains alcohol, an adult’s signature will be required on delivery.

So that we can provide you with tracking information for your parcel, please make sure you provide us with a correct email address and/or mobile phone number.  Your personal tracking number will be sent to you once your order has been dispatched. 

Delivery Rates:

UK Mainland

  • 1-2 working days to UK mainland: £6.95
  • 3-5 working days to UK mainland: £5.95

Highlands and Islands of Scotland, Northern Ireland, Isle of Man and Isles of Scilly, Channel Islands

  • 3-5 working days: £5.95

If your order is urgent, please contact us so that we can do what we can to get it delivered to you on time.

International Delivery: We can ship to EU countries. Please contact us for a quote.

PLEASE NOTE – We are unable to offer 100% guarantee that your order will arrive within the stated time frame due to issues which may arise outside of our control. We therefore, cannot offer any compensation if your order does not arrive within the stated time periods.